Toys r us – Happy Holidays 2014 – Please give us your money and all of your personal information! I did some early Christmas shopping only to be mortified when I tried to return a purchase because of the online bad reviews of my purchased item. I went to the store with unopened item and receipt in hand only to be told by the manager of Toys r us their new return policy required my driver’s license or some other federal identification (passport, military id) in order for me to return my item. Toys r us did not allow me to return my item with only the receipt. I also had to provide my drivers license so they could scan my personal information into their database. I had my receipt that should have be enough! BEWARE All TOYS R US customers, they will not accept returns with only your store receipt – you must also provide your personal information. Toys r us will track your returns in their database. Basically nothing can be done with just your receipt. Toys r us new return policy states you must provide your receipt and your personal identification information before you will be allowed to return any items. On their website Toys r us states returns are not required by the store, (basically Toys r us is doing us a favor by allowing us to return items) it is a privilege. Toys r us will not have to worry about me returning another item, because I will not be shopping in their store again.
Preodered my Wii u BLACK from toysrus yesterday.
I am an employee at toys r us and I work customer service . You guys have to understand we are just regular human beings who work there because we have to make a living, but we have to follow the rules. I understand the gift card thing but we’re only doing what the computer is telling us to do. We put up with a lot of craps every freak in day with you customer s and it gets frustrating . Put yourself in our shoes for a second , but wait you guys are so ignorant and rude you will never think that way . Life idle to short for the small little complaints that you guys haves. But the one thing I do agree on this article on is it is not our fault which it is were just doing our job. I didn’t make this company I just applied to this company because I needed a job. So relax realize we are human and not ur freaking slaves.
I haven’t seen a toy r us storesince i was a wee lad.
Valid Toys R Us Discount Code for 2016 - HotUKDeals
Your comment is so ridiculous you might as well be writing corporate policy…. Toys R Us should realise that by adding all these T&Cs that they are essentially losing customers.
Today many Nintendo fans woke up to unhappy emails from Toys R Us confirming the cancellation of pre-ordered amiibos, including their exclusive Lucario amiibo. Many people were understandably upset and took to customer support, asking when they would be able to re-pre-order their amiibos. The customer support response that initially circled the web was that an between Toys R Us and Nintendo had occurred, resulting in a delay for stock.Toys R Us appears to be attempting to correct the issue, so if you’ve experienced a cancellation of any of your pre-ordered products, contact customer service to see what they can do for you.Once this news got out, rumors surfaced that Wave 3 of Nintendo’s amiibo distribution would be delayed past February. While that news is still rumor, an official Toys R Us representative contacted us here at Wii U Daily to confirm that the issue experienced earlier today was not a stock issue on Nintendo’s end, but a technical issue experienced by Toys R Us themselves. The privately held toy company said Tuesday that it is hiring more workers than in the past three holiday seasons because of an additional 600 smaller stores located in malls and shopping centers. Those “pop-up” stores are called Toys R Us Express.